One of Plymouth city centre’s biggest car parks will be relaunched on Monday 10 August following a 500,000 refurbishment.
The major package of improvements has transformed the once tired Theatre Royal car park into one of the best in the city centre.
At the heart of the improvements is a new customer friendly pay-on-foot payment system similar to that in the Drake Circus shopping centre. Customers will now only pay for the time they use rather than having to buy a ticket before they leave their car and payment can be made using coins, notes or credit or debit cards.
It is the Council’s first permanently staffed car park, with dedicated customer service staff on hand to provide advice and assistance, including help for disabled customers. A new customer services lodge has been built on level one, where customers can access a wide range of services, including the complementary use of an umbrella for those rainy shopping days, the use of a car tyre pump or battery charger or even just some help in finding their favourite shops or restaurants.
Level one of the car park is solely for use by disabled drivers and there are 28 extra parent and toddler bays on level two, where children’s artwork will soon be added to the walls for a real family feel. A brand new customer lift offering convenient access to all floors should be ready by November.
Brighter lighting throughout the car park makes it safer and more secure and there are new CCTV cameras on all parking levels and stairwells, monitored 24 hours a day by control room staff and police officers. A new, barrier-controlled access system has been installed along with new vehicle entry and exit points.